FAQ

📦 What comes in the box?

Each order includes the FantasyLumi Projector, a power adapter, a remote control, and a user manual—everything you need to start enjoying your projector right away.


🚚 How long does shipping take?

We offer free shipping across the USA. Most orders are delivered within 3–7 business days, depending on your location.


📱 Can I connect my phone or laptop?

Absolutely! FantasyLumi supports Wi-Fi, Bluetooth, HDMI, and USB connectivity, making it easy to connect smartphones, laptops, gaming consoles, streaming devices, and more.


🛡️ Does the projector come with a warranty?

Yes! Every FantasyLumi projector is backed by a 1-Year Warranty, giving you complete peace of mind with every purchase.


💬 What if I need help with my order?

Our customer support team is available 24/7 to assist you with your order, setup, or any questions you may have.

support@fantasylumi.com


🎬 Does the projector support Netflix, YouTube, and other streaming apps?

Yes! FantasyLumi comes with built-in access to popular streaming apps like Netflix, YouTube, Prime Video, Disney+, Hulu, Max, and many more.


📺 What screen size can I project?

FantasyLumi can project a display from 40 inches up to 130 inches, depending on the distance from the wall or screen.


🔊 Can I connect Bluetooth speakers or headphones?

Yes! You can easily pair your Bluetooth speakers or headphones for a more immersive audio experience.


🌙 Does it work well in daylight?

For the best picture quality, we recommend using the projector in a dark or dimly lit room. It also performs well in shaded environments.


💳 Is my payment secure?

Absolutely. We use encrypted SSL technology and trusted payment providers to ensure your personal and payment information is always protected.