Refund policy

We want you to be completely satisfied with your purchase. If you are not, our Return & Refund Policy is designed to be simple and transparent.

1. Return Period

You have 30 calendar days from the date you receive your order to request a return.

Unfortunately, we cannot accept returns requested after this period.

To be eligible for a return, your item must:

We reserve the right to refuse any return that does not meet these conditions.

Before returning any item, you must contact our customer support team to receive return instructions.

Once your return request has been approved, you may send the product back following the provided instructions.

Unless the item is defective or we made an error with your order, return shipping costs are the responsibility of the customer.

We strongly recommend using a tracked shipping service, as we cannot be held responsible for items lost during return transit.

If you receive an item that is:

Please contact us within 48 hours of receiving your order and provide photos of both the product and its packaging.

In these cases, return shipping costs will be covered by us, and you will be offered either a replacement or a full refund.

Once your returned item has been received and inspected:

Your refund will be processed within 14 calendar days
The refund will be issued using the same payment method used for the original purchase

You will receive a confirmation once your refund has been processed.

The following items may not be eligible for a refund:

If you have any questions regarding returns or refunds, please contact our customer support team : MAIL

We are committed to responding as quickly as possible.